Frequently asked questions

Glass Money is a personal finance app built for India. It puts UPI, banks, cards, and joint accounts in one place by reading the alert emails your issuers already send (read-only). Live today: auto tracking, editable categories, monthly trends, and per-bank view. Upcoming: any email inbox, Account Aggregator, family view, and adaptive budgets.

Glass Money is free while it is in beta. Paid plans may come later; if they do, prices and plan features will be shown before you pay, and the refund terms are in our terms of service.

Glass Money reads transaction alert emails from major Indian issuers including HDFC, ICICI, Axis, SBI, SBI Card, Kotak, IDFC FIRST, Yes Bank, PNB, Bank of Baroda, IndusInd, American Express India, OneCard, and HSBC India, and more as formats are verified. Known alert formats are parsed with built-in templates, and anything unrecognised falls back to an AI extraction step. See the coverage matrix on supported banks for curated versus domain-sweep notes. Glass Money does not connect to bank accounts — it only reads the alerts those banks send you.

No. Glass Money never asks for net-banking credentials, a UPI PIN, or a card PIN, and there is no bank account to link. You sign in with Google and grant read-only access to the transaction alert mail in your inbox. Glass Money cannot send, delete or modify mail, cannot move money, and you can revoke access from your Google account at any time.

Android is publicly available on Google Play at https://play.google.com/store/apps/details?id=com.paisewise (newest builds may still be rolling out in Google review). The web app is available through limited beta access while Google restricted-scope verification is in progress — allow-listed users can sign in with Google at /home. iOS remains invite-only via TestFlight — leave your email on the homepage for a web seat or an iOS invite.

No. Account Aggregator connections are not built. Glass Money has no live link to your accounts and cannot see balances — everything it knows comes from the transaction alert emails your bank and card issuers already send. Regulated read-only account links are on our roadmap, but they are not in the product today.

Not today. One signed-in user can include a joint account when they are an account holder or authorized to process its activity, but there is no shared family or HUF workspace, member access, household total, or per-member privacy control.

Wealth and investment tracking is in private beta, not generally available. The live product today focuses on spending, manual cash entries, categories, search, and trends.

A UPI payment made from Google Pay, PhonePe, Paytm or a bank app still debits a bank account, and the bank emails a transaction alert for it. Glass Money reads that alert, so the spend is captured no matter which UPI app you paid from — no manual entry, no screenshots, no SMS forwarding.

Yes. Glass Money ships with built-in categories and lets you create your own. You can recategorise a single transaction or a batch of them, and the change persists — the categories stay yours.

Compare your Glass Money activity with your own bank records, then add missing activity manually after checking for an existing entry. Glass Money does not offer statement PDF upload as a product feature; where statements are used in reconciliation, they are downloaded and matched against alert emails. You should not treat Glass Money as the sole record for taxes or disputes.

AI chat is in private beta. It answers questions about your own transactions in plain language — for example "how much did I spend on food in June?" — and the answer is computed from your activity. It is not generic money advice, and Glass Money is not a financial or tax adviser.

Gmail Connect may authorize through Composio (a partner whose verified Google app hosts consent; production managed scopes include https://mail.google.com/ and may include contacts/people scopes — not gmail.readonly; alert mail may transit Composio) or through Glass Money’s own Google OAuth client (gmail.readonly on that path). Sign-in with Google is separate from Connect and is identity-only. Either way, Glass Money only uses email content to power product features (alerts → transactions / statements), not for ads, sale, or training generalized models. We cannot move money and we do not sell your data. Our privacy policy sets out exactly what is stored, how long it is kept, and how to delete it.

Glass Money organises your spending inside the app today. Dedicated tax or filing exports are not available. Because extraction depends on the emails your bank sends, you should not treat Glass Money as the sole record for taxes or disputes.

No. Glass Money is a personal finance app for India. Tracking comes from the bank, UPI, and card alert emails your issuers already send. Read-only access to alert mail is how beta imports those alerts today; support for any email inbox is upcoming.

Glass Money is built as a better personal finance app for India: UPI, many banks, and joint accounts in one place, without asking for SMS permission. Tracking comes from bank, UPI, and card alert emails (read-only), not from SMS. Live today: auto tracking, editable categories, monthly trends, and per-bank view. Upcoming: any email inbox, Account Aggregator, family view, and adaptive budgets.