FAQ · Glass Money

Frequently asked questions

What Glass Money does today, what it deliberately does not do yet, how your data is handled, and what it costs while it is in beta.


Glass Money is an automatic expense tracker for India. It reads the transaction alert emails your banks, UPI apps and card issuers already send, and turns them into a categorised ledger with monthly trends, per-bank breakdowns, statement reconciliation, and an AI chat over your own transactions. Because we handle financial data, we get a lot of (rightly) careful questions — these are the honest answers, including the ones about features we have not built.

If your question is about a specific area, the deep-dive pages on UPI expense tracking and categories and spend trends go into more detail. Our family expenses and investment tracking pages explain what we plan to build there — neither is in the product today.

What is Glass Money?

Glass Money is an intelligent personal finance app built for India. Today, Indian banks, UPI apps and card issuers already email you a transaction alert for nearly every payment; Glass Money reads those alerts and turns them into a categorised spending ledger with monthly trends and per-bank breakdowns. Mobile apps, AI chat, recurring payments, and wealth tracking are in private beta.

Is Glass Money free?

Glass Money is free while it is in beta. Paid plans may come later; if they do, prices and plan features will be shown before you pay, and the refund terms are in our terms of service.

Which banks and cards does Glass Money support?

Glass Money reads transaction alert emails from major Indian issuers including HDFC, ICICI, Axis, SBI, SBI Card, Kotak, IDFC FIRST, Yes Bank, IndusInd, American Express India, OneCard and HSBC India. Known alert formats are parsed with built-in templates, and anything unrecognised falls back to an AI extraction step. Glass Money does not connect to bank accounts — it only reads the alerts those banks send you.

Do I need to share my net-banking username or password?

No. Glass Money never asks for net-banking credentials, a UPI PIN, or a card PIN, and there is no bank account to link. You sign in with Google and grant read-only access to the transaction alert mail in your inbox. Glass Money cannot send, delete or modify mail, cannot move money, and you can revoke access from your Google account at any time.

Which platforms is Glass Money available on?

The web app is live and open to everyone — sign in with Google and start. Android and iOS apps exist but are in a private beta with a limited number of seats; you can leave your email on the homepage to be notified when a seat opens. You do not need the mobile beta to use the web app.

Does Glass Money connect to my bank accounts through Account Aggregator?

No. Account Aggregator connections are not built. Glass Money has no live link to your accounts and cannot see balances — everything it knows comes from the transaction alert emails your bank and card issuers already send. Regulated read-only account links are on our roadmap, but they are not in the product today.

Can I track family or household expenses with Glass Money?

Not today. A shared family or HUF household view is on our roadmap, but it does not exist in the product yet. Glass Money currently tracks the transactions in one signed-in account, from the alerts that reach that inbox.

Can Glass Money track investments like mutual funds, stocks, FDs or PPF?

Wealth and investment tracking is in private beta, not generally available. The live product today focuses on spending, cash entries, statement reconciliation, categories, search, and trends.

How does Glass Money track UPI spending automatically?

A UPI payment made from Google Pay, PhonePe, Paytm or a bank app still debits a bank account, and the bank emails a transaction alert for it. Glass Money reads that alert, so the spend is captured no matter which UPI app you paid from — no manual entry, no screenshots, no SMS forwarding.

Can I change how a transaction is categorised?

Yes. Glass Money ships with built-in categories and lets you create your own. You can recategorise a single transaction or a batch of them, and the change persists — it is your ledger, not a fixed classification.

What if my bank never emailed an alert for something?

You can upload a bank or credit card statement PDF. Glass Money reads it and reconciles it against the transactions it already extracted from alerts, so gaps get filled and nothing is double-counted. If you would rather not connect any mailbox at all, you can work from statement PDFs alone.

What can the AI chat do?

AI chat is in private beta. It answers questions about your own transactions in plain language — for example "how much did I spend on food in June?" — and the answer is computed from your ledger. It is not generic money advice, and Glass Money is not a financial or tax adviser.

Is my financial data safe with Glass Money?

Access is read-only and scoped to transaction alert mail from known bank and card-issuer senders, not your personal conversations. Glass Money cannot move money and we do not sell your data. Our privacy policy sets out exactly what is stored, how long it is kept, and how to delete it.

Can I export my data for taxes or record-keeping?

Glass Money organises your spending inside the app today. Dedicated tax or filing exports are not available. Because extraction depends on the emails your bank sends, you should not treat Glass Money as the sole record for taxes or disputes.

How is Glass Money different from other expense trackers?

Most trackers ask you to link an account or type every payment in. Glass Money starts from a source Indian households already have — the transaction alerts their banks and cards send — so the ledger fills itself in with no linking and no data entry. It is India-focused, built around Indian issuer alert formats, and honest about the parts that are not built yet.

Want more detail? Read about automatic UPI expense tracking, categories and spend trends, or the full list of what is live and what is not.


Still have questions?

The fastest answer is your own data. Sign in and see what Glass Money pulls out of your last month of alerts.

Free while in beta · Sign in with Google · read-only access to alert mail